RetroPlanet Rewards FAQs
Retro Rewards Overview
What is Retro Rewards?
Retro Rewards is our new Loyalty Rewards Program that allows you to earn points as you shop that you can redeem on future purchases. We have 3 reward point tiers and as you move to a higher tier, you earn faster!
How do I join?
We make it easy. Create an account and whenever you are signed in and make purchases you will start earning points. Already have an account? Sign in and shop to earn!
Note: Reward Points not retroactive for previous orders.
Earning Reward Points
How do I earn Retro Reward Points?
We offer a variety of ways to earn points. You will always earn as you shop. Here are some of the other ways to earn: Refer a friend or share on social media (points earned when a purchase is made.) We will occasionally have Special Bonus Point Days and also will give you points if you choose to add your Birthday!
How do I see how many points I have?
You can view your points, previous activity and ways to earn in your account profile.
What if I cancel or return my order?
Points earned on the item or items returned or canceled are deducted from your Retro Rewards points balance.
Do my points expire?
Points are good as long as there is order activity. If inactive for 12 months, they will then expire.
Redeeming Your Points
What can I redeem with my points?
Points can be redeemed for $5,$10,$15,$20,$25,$30,$35 and $40 coupons to use on future orders at RetroPlanet.com
Is there a minimum number of points to redeem rewards?
Yes, the smallest number of points that you will be able to redeem at one time is 500.
Can i use more than one coupon?
No, our rewards coupons cannot be combined with other coupon offers.